Clayton Industries Logo
WORLDWIDE CONTACTS EMAIL US CLAYTON THERMAL PRODUCTS LIMITED (UK)
our steam boilers are supported by customer services 365 days a year

Clayton steam boiler which has a Preventative Maintenance Contract

CUSTOMER SERVICES

Clayton Customer Services

Service for Clayton Steam Generators and Exhaust Gas Boilers is available worldwide in more than 100 countries to provide commissioning, preventative maintenance, and advice to customers. The Clayton Service Department operates round-the-clock service 24 hours a day, seven days a week and 365 days a year.

For service assistance in the UK please contact us:
During Normal Working Hours: 01928 579009
Outside Normal Working Hours: 01928 579039

Our after sales service is second to none and all of our engineers are dedicated specialists for all Clayton products. In addition all engineers are fully trained and certificated and are familiar with site-safety practices and permit-to-work systems.

Advice on installation requirements is available, if necessary, from Clayton engineers and our comprehensive installation manual gives general guidance to installers. Electrical and mechanical drawings are also provided for every unit.

Preventative Maintenance Contracts are arranged for many of our customers and these are based on regular visits by our engineers to carry out scheduled maintenance tasks to ensure optimum performance and efficiency. Our engineers are also available for strip-down and refit work associated with insurance inspections. Service contracts can be tailored to suit customers requirements and can range from labour only contracts to complete parts and labour maintenance contracts.

Commissioning services are available for equipment on-site and Clayton engineers carry out all necessary safety and operational checks and full commissioning services. Operator training is also available and customised training courses can be arranged if required.

Spare Parts are held in stock in many areas of the world and these are available for immediate despatch. Any spare can be provided based on our comprehensive records of every unit supplied. We can also advise on customer spare stocking policy to minimise downtime if required.

Training on Clayton Steam Systems can be seminar format or site based, hands-on instructions. The main topics include operating principle, water/steam/fuel system, safety precautions, electrical system, routine maintenance, fault diagnosis, water testing and regular checks. The content of the course can be varied to suit the level of competence of the participants. Technical literature is also provided and a certificate is issued to each student.

Return to top of page